Autospeak-Straight Talk contains articles covering digital and social media marketing social communities and events marketing

Non Hispanic Whites to Drop Below 60% of the Population by 2019

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(Posted on Mar 25, 2014 at 12:16PM )
The US population (excluding Puerto Rico) is becoming increasingly multicultural, and more than 40% of the population will belong to one of the 3 major ethnic groups by 2019, according to a recent report [pdf] from Geoscape. This year, non-Hispanic whites are estimated to account for 62.1% of the US population, down from 75.8% in 1990. By 2019, that figure will be down to 59.5%, as Americans of Hispanic and Asian origin will grow to represent about one-quarter of the population.

AdvertisementThat’s a drastic change from 1990, when these groups combined to account for 11.6% of the population. Between 1990 and this year, the share of Americans of Hispanic origin has doubled from 8.8% to 17.7%, while for non-Hispanic Asian and Pacific Islanders, their population shares are up from 2.8% to 5.1%.

Based on these trends, Geoscape projects that the non-Hispanic white population will drop to a minority by 2040. In late 2012, the Census Bureau forecast that the US will become a majority-minority nation in 2043.

It’s no surprise, of course, that minority groups are growing at rapid rates, but the extent to which these groups are contributing to America’s population growth are noteworthy. Between 2010 and this year, Geoscape estimates that Hispanics (60.3%), Asians (14.5%) and Blacks (12.7%) will have combined for 87.6% of the country’s population growth. Between 2014 and 2019, they’ll comprise 88.9% of population growth.

How does that work out in absolute numbers? The study forecasts that there will be an additional 1.7 million Hispanic Americans per year between 2014 and 2019, along with about half-a-million more African American and non-Hispanic Blacks and roughly 580,000 more non-Hispanic Asian and Pacific Islanders.

In sum, among the projected 334.1 million Americans in 2019:


  • 198.9 million will be non-Hispanic white;
  • 64.8 million will be Hispanic;
  • 41.5 million will be Black; and
  • 19.3 million will be Asian and Pacific Islanders.
Of course, these minority groups have various characteristics, and can broken up into sub-cultures across different variables, including language.

Among Hispanics, for instance, Geoscape says that:


  • 22% are English-Dependent;
  • 31% are Bi-Lingual English Preferred;
  • 14% are Bi-Lingual;
  • 19% are Bi-Lingual Spanish Preferred; and
  • 14% are Spanish-Dependent.
In terms of acculturation, some 16.8% are English dominant, born in the US, 3rd+ generation with few Hispanic cultural practices, while 13.1% are Spanish-dominant recent immigrants (less than 10 years ago) who have primarily Hispanic cultural practices and identify with their home country more than the US.

Asians, by comparison, tend to be more “Westernized.” Some 38.3% are English-dominant, born in the US, 3rd+ generation with few Asian cultural practices, compared to 13.3% on the other end of the spectrum, who speak nearly no English, recently immigrated as adults, and primarily engage in Asian cultural practices.

Though they hail from a diverse array of countries, Asians are most likely to be of Chinese and Taiwanese (24%) origin, with Indian (19%) and Filipinos (18%) the next-largest representation.

By MarketingCharts staff


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America's New Baby Boomers


A Market Not to be Ignored

How Social Media Helps Events Marketing

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(Posted on Mar 20, 2014 at 01:17PM )
Picture After making the necessary preparations for a small business event, you have to come up with a marketing plan to ensure its success. Whether you plan to hold a garage sale, open house, or night out, try to add these social media strategies to promote and boost attendance for the event.

Before the Event

1. Engage with the audience through social media.

Draw in the audience from the outset by allowing them to propose what will take place at the event. For instance, run a competition on different social networking sites and let the audience decide on the venue or choose the keynote speaker, or suggest details about the venue.

2. Show the event details in visible social media channels and well ahead of the event.

Use social media to build momentum and excitement, especially if your event has a prominent keynote speaker or special guests. To do this, use Facebook and Pinterest to create your event page. If it is a business gathering, add a LinkedIn page.

If the event features a guest or speaker, add photos and links where he or she has already presented. Ask the speaker how he or she wants to be introduced. Then share it on your social media channels. It creates an appealing profile for your guest.

3. Add a countdown timer on your company website and share it on social media.

Once the countdown timer reaches a specific point in time, provide engaging updates and share progress during preparations about the distinctive aspects of the event. Provide more and more updates as the time for the event draws nearer.

4. Use a QR code and hashtag for your event marketing campaign.

QR codes and hashtags are helpful to promote events on different online and offline channels such as posters and invitation cards.

5. Create blog posts, an eBook, or a webinar.

Among the popular trends in marketing is to create a blog post, an eBook, a webinar, or to provide any type of downloadable material that provide a glimpse of the event.

For example, you can start an event marketing campaign with blog posts, a dedicated webpage, and a webinar. Each one of these items has to feature an important aspect about the topic to urge users to purchase or grab tickets for the event. You can ask the keynote speaker to be interviewed for a guest blog post or to write one.

6. Let your attendees register online through the company website or a social networking account.

The best way to lure potential attendees to your event is to offer a convenient method to register for it. If the event requires a reservation, use an online registration form such as Planetreg or Evite.

During the Event

Marketing content from events is outstanding, making it crucial to capture everything. You can use the ideas to document all the happenings during the event.

1. Hold a contest for users to submit their content.

Encourage attendees to be participants by asking them to submit photos or video clips of their favorite parts of the event. Feature this content in your social media channels as the event happens.

2. Allow attendees to take pictures with a professional photographer in a photo booth.

Apart from the fun it brings, it is another chance for you to get guest information and stay engaged with the participants.

3. Talk to guests at various times during the event.

Programs such as Ustream allow you to share live interviews. You can ask guests about their expectations before the event or impressions after the event.

Use social media to come up with prize opportunities, such as when guests share their praises about the event. Reward these people with prizes. Then create custom content using guests’ social media updates, and share it on your social media accounts or stream live content at the event using platforms such as Tweetwally.

After the Event

You still can gain awareness about the business and get sales even after the event. There are opportunities to add post-event promotions to your event marketing plan.

1. Share a detailed photo album of the event on social media.

Take pictures, identify the people in the picture, create a compelling caption, and add links to your business website whenever applicable and appropriate. Never miss opportunities like this. You can also ask guests to submit their own photos.

2. Share the highlights of the event through a podcast.  

Ask the special guest or keynote speaker for a podcast interview and do a recap of the highlights of the event.

3. Write a feature story about the event in the company newsletter.

Contrary to most people’s belief, a newsletter still is an important marketing medium for small- and medium-sized businesses. You can share the newsletter across your social media channels.

4. Set up a post-event email drive.

For those who failed to attend the event, add a sales offer that includes links to the photo albums, the podcast, and the newsletter.

By Francis Rey Balolong

Also Read  "RealTime" Events Markting

Ground Zero Could be the Key to the Future of Marketing

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(Posted on Mar 18, 2014 at 04:10PM )
Technology has shaped the way we market as a whole and the rapid advancement of technology is providing us with increasingly newer ways of collecting information and getting your message out consistently and effectively.

Knowing what is best for you can often be a difficult decision to make. One clear low cost way is to utilize data that already exists in your company database and an onsite community where you can collect additional data to help you maintain a clearer picture of what your existing customers want and need as individuals and project a customer centric image to potential customers
.
An onsite community acts as a core social tool that can be combined and used to enhance all your marketing initiatives.  Communities act as a stable platform on your site that you control on which you can build solid marketing initiatives regardless of what is trending on social channels and will act as a magnet for organic search to draw more people to your site.

From mobile marketing to social media to organic SEO your website should be ground zero from which all your marketing emanates.

This infographic created by the New Jersey Institute of Technology’s Online Masters in Business Administration program shows you more about how technology is impacting how we market.



Click to enlarge

NJIT-technology-shaping-marketing.jpg

NJIT New Jersey Institute of Technology – Online MBA

User Generated Content Preferred Over TV By Millennials

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(Posted on Mar 17, 2014 at 03:50PM )

According to Crowdtap, partnered with Ipsos Media surveying 839 millennial men and women online, millennials reported spending roughly 18 hours of their day engaged with media, often viewing multiple devices simultaneously. Whether it’s called peer-created content, consumer content or user generated content (UGC), the research found that millennials spend 30% of their media consumption time with content that is created by their peers.

This exceeds television consumption and is rivaled only by the time spent with all traditional media types (TV, print, radio), a combined 33%. Millennials are also committed to engaging with social media on a daily basis above all other media types.

Millennials spend more time with User Generated Content than with TV

Share of Daily Media (All Media Types;17.8 hours)

% of Time Spent

Media

20%

Browse the internet / go online

13%

Watch TV (live)

10%

Watch TV (pre-recorded)

10%

Play computer or video games

7%

Go to the movies

7%

Listen to the radio

3%

Read print magazines / newspapers

 

Share of Daily Media Time (UGC; 5.4 hours)

% of Time Spent

Media  

18%

Social networking & content (FB, Instagram, LinkedIn)

6%

Use e-mail, text, chat, texting apps

6%

Talk with others about news / products /brands

Source: Ipsos MediaCT/Crowdtap Jan 2014


Millennials prioritize social networking above other media:

Daily Use of Media Types

Peer Generated

 

Format

Use Daily

Social Networking (eg. FB, LinkedIn, Inst...)

71%

E-mail, text, chat, texting apps

49%

Talk about products/brands

39%

Watch video clips (eg. YouTube)

35%

Read peer reviews (eg. epinions)

18%

Blog online, post to bulletin boards, etc.

15%

 

Other Media

 

Watch TV (live)

60%

Listen to Radio (broadcast/streaming)

53%

Retrieve news, weather, scores

47%

Watch TV (pre-recorded)

46%

Visit news media sites

37%

Read blogs, bulletin boards, etc.

29%

Read print magazines or newspapers

18%

Get product info/buy from a company

17%

Read professional reviews (CNET, etc.)

15%

Banner ad

12%

Source: Ipsos MediaCT/Crowdtap Jan 2014

Given millennials’ advertising savvy and skepticism around media, it is important to deliver a message through trusted sources, says the report. Millennials report that information they receive through UGC is highly trustworthy and trusted 40% more than information they get from traditional media sources (TV, print & radio), including newspapers and magazines.

Specifically, conversations with friends and family are the most trusted UGC format, followed by peer reviews. Conversations with friends and family are trusted 2:1 over TV and radio and almost 4:1 over banner ads. Brands looking for consumers to trust their marketing can no longer rely on tradi­tional media to communicate their messages to consumers. In today’s landscape, it’s peer-created content, or “consumer to consumer marketing,” that drives trust.

The correlation between trust and influence is revealed in the 2013 Annual Edelman Trust Barometer Study, says the report, which finds that trust leads to influence. The more trusted the source of a message, the more likely it will have a positive impact.

Media Trustworthiness (UGC 59%)

Format

% Most Trusted

Product/brand conversations with friends/family

74%

Peer reviews (e.g., epinions)

68%

E-mail, text, chat with friends/family

56%

Social networking & content (FB, Instagram, LinkedIn)

50%

Blogs, bulletin boards, forums, etc.

48%

 

Other media 39%

 

Professional/industry reviews (CNET, etc.)

64%

Product info/buy products from a co. website

49%

Print magazines or newspapers

44%

Online magazines or newspapers

40%

Radio

37%

On TV

34%

At the movies

28%

Banner ads

19%

Source: Ipsos MediaCT/Crowdtap Jan 2014

With 18 hours of media consumption a day, across multiple screens, with channel flipping, tabbing and page turning, it’s a wonder anything stands out and makes a lasting impression, notes the report. Marketers rely on creative to break through the clutter, but often it’s a combination of creative and the right delivery channel. For millennials, user generated content is more memorable than non-user gener­ated content, with peer-created content, including conversations with friends/family and peer reviews standing out the most.

Percent Finding Media Type Memorable

UCG  50%

 

Media Type

% Finding Memorable

Professional/industry reviews (CNET, etc.)

47%

On TV

47%

Product info/buy products from a co. website

42%

Print magazines or newspapers

38%

At the movies

37%

Radio

33%

Online magazines or newspapers

32%

Banner ads

26%

 

Other Media 37%

 

Product/brand conversations with friends/family

67%

Peer reviews (eg., epinions)

53%

Social networking & content (FB, Instagram, LinkedIn)

50%

E-mail, text, chat with friends/family

46%

Blogs, bulletin boards, forums, etc.

40%

Source: Ipsos MediaCT/Crowdtap Jan 2014

UGC uniquely provides marketers greater access to millennials’ time, a trusted channel to deliver brand messages and a memorable experience. The combination to deliver all three makes UGC more influential on millennials’ product choices and purchase decisions than traditional media.

Percent of millennials who say media type has influence on purchase decision:

  • User Generated Content   53%
  • Traditional Media   44%
  • Banner Ads   23%

Concluding, the report says that professional influencers have the reach and resources to create and share quality content. Consumer influencers have personal relationships that enable their recommendations to carry weight. Together, this combination can drive both reach and powerful influence. As brands continue to aggregate types of influencers and refine their strengths, these programs will likely become a fundamental component of most marketing strategies.

By Jack Loechner,
Center for media Research

OBB News Page Week In Review

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(Posted on Mar 16, 2014 at 12:34PM )

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On 15 Mar 2014 10:01 am
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Saturday March 15, 2014
The following article written by a Hispanic mom raising kids here in the US shares a perspective that is shared by a large segment of the US Hispanic population. Having researched this subject over the past 8 years both here and  in South America I... READ MORE



Friday January 3, 2014
For IMMEDIATE RELEASE: 8 December, Richmond, BC, CanadaBC Athletics (BCA) Recognizes OneBigBroadcast’s (OBB) Sports Marketing and Event Coordination Platform As Key Management Tool to Achieve BCA Mission. The OneBigBroadcast Platform will be... READ MORE

 
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Friday March 14, 2014
BPLANET_ISTOCK_THINKSTOCK When we walk into a shop or a restaurant we appreciate the personal touch, and being treated as an individual goes a long way. Now, with consumers spending more of their time online, marketers... READ MORE

 
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Wednesday March 12, 2014
Regardless of the business, benchmarking, measuring and being able to analyze results is important. If you do not, how will you know if, and to what extent, you are succeeding, or, worse yet, what to change if you are not? The same is true with... READ MORE



 
Tuesday March 11, 2014
The Chief Marketing Officer (CMO) Council has released a report indicating that the auto industry ecosystem should do more to leverage social media as a platform for driving business leads into sales pipelines. Social media is stimulating... READ MORE

Hispanics: A Segment Marketers Can't Afford To Ignore

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(Posted on Mar 15, 2014 at 01:39PM )
The following article written by a Hispanic mom raising kids here in the US shares a perspective that is shared by a large segment of the US Hispanic population.

Having researched this subject over the past 8 years both here and  in South America I am glad to see that it is now being talked about more and more because the statistics are staggering. ( A Market Not to be Ignored)

The Hispanic segment of the US Population Represents the 13th largest economy in the world and are the youngest, fastest growing segment of the US population representing 60 % of overall population growth here in the US. ( America’s New Baby Boomers )

The tremendous Buying power of Hispanics is growing exponentially including a current per capita income closing in on the national average makes it important to finds ways to effectively penetrate this market now and into the future.

Hispanics: A Segment Marketers Can't Afford To Ingnore
Picture As a Hispanic woman raising kids in the United States, I'm especially attuned to the attitudes and challenges of moms like me. But in the past couple of years, I've noticed that a lot of big brands are tuning into our needs as well. The reason is simple: Between 2000 and 2010, the Hispanic population grew by 43% – that's four times the general rate of population growth.

And as the percentage of Hispanic households earning higher incomes also grows dramatically, marketers are beginning to realize that this is a segment they can't afford to ignore. Of course, marketing to Hispanic moms means more than hiring a Spanish translation service. We're culturally unique, with our own set of habits and preferences. Here are a few tips to help marketers understand us better.

We're not all alike

As a daughter of Spanish parents born in France, I've taken a unique journey to where I am today. Other Hispanic moms have their own stories to tell. Some moved here recently and speak little English; others were born here and live in bilingual homes. Marketers who understand these nuances will be better equipped to get their message across.

For our studies, we've found it useful to divide Hispanic moms into four distinct segments: completely acculturated (21%), high (40%), moderate (23%), and low (16%). It's important to know which of these segments will be most receptive to your message and understand their language preferences. For example, four in five completely acculturated Hispanics view themselves as American, while two-thirds of low-acculturated Hispanics view themselves as Latino immigrants. Overall, two-thirds of Hispanic moms prefer information in Spanish or Spanish and English together.

We're social

Moderate, high, and completely acculturated Hispanic moms are using the same social media as the general population, including Facebook (87%), parenting social media (50%), Instagram (36%), blogs (46%), and Pinterest (30%). Our research also shows that 47% of Hispanic moms use parenting social media for product and brand recommendations. So for marketers interested in these segments, it's definitely worth investing in bilingual social media efforts to deepen your engagement with this growing and receptive audience.

We're mobile

I love my smartphone, and our research confirms that Hispanic moms are heavy users of mobile technology: 82% own a smart phone, 72% own a laptop, and 51% own a tablet. According to a 2012 study, 48% of Hispanics access the Internet from smartphones, versus 38% of non-Hispanics. So if you want to reach Hispanic moms, optimize your site for mobile devices.

Our research also shows that two-thirds of Hispanic moms notice mobile ads, and that moderate and highly acculturated moms are most receptive to mobile ads in Spanish and English together. So be sure to integrate these two languages into your communications as seamlessly as possible.

We're looking for deals

Hispanic moms are receptive to messages from their favorite brands – especially if those messages can help them save money. Moderate, high, and completely acculturated moms tell us they're most interested in following brands on social media for coupons and discounts. They're more likely to click on an ad if it has a free sample (53%) or if it offers a coupon (57%). So be sure to include these incentives in your marketing mix, and follow up with more in-depth messages on parenting social media sites and Spanish-language blogs. 

Throughout my own journey – from a low-acculturated mom who didn't speak English to a fully integrated, multilingual professional – I've definitely noticed which brands "get" me and which brands aren't trying hard enough. As the buying power of Hispanic moms increases, more marketers are going to have to step up their game if they want to earn the lasting loyalty of this vast and influential group of consumers.

By Clarisse Cespedes

CMO Council releases auto report indicating lack of social media leverage

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(Posted on Mar 11, 2014 at 12:43PM )
The Chief Marketing Officer (CMO) Council has released a report indicating that the auto industry ecosystem should do more to leverage social media as a platform for driving business leads into sales pipelines.
Social media is stimulating extensive auto-related conversations and content that create major opportunities to identify likely buyers and engage them based on their preferences and purchase intent, according to the report, which is entitled 'Turning Social Feeds Into Business Leads'. 


Developed in partnership with hoojook, a Silicon Valley social media intelligence company focused on the auto sector, the new report finds auto industry marketers are in various stages of adopting social marketing strategies and practices. Most see social as a potentially powerful medium for understanding and engaging consumers, but they are early in the development of marketing and business metrics, as well as processes that integrate social media data more effectively in the sales funnel.

"Social represents an important marketing frontier for the automotive industry," said Donovan Neale-May, executive director of the CMO Council. "Senior marketers recognise its capacity to deliver actionable, real-time insights that can help drive overall marketing effectiveness. They also see its value as a dynamic channel for influencing brand preference and purchase. Now they need to take the next step by integrating social more directly into the sales funnel and using it as a new platform for delivering qualified leads." 

Social media evidence

There is plenty of evidence demonstrating the potential of social as a marketing channel across manufacturing brands, dealerships and aftermarket products and services. For example:


• 38% of consumers say they will consult social media in making their next car purchase 
• 23% of car buyers say they use social media to communicate their purchase experience
• 84% of automotive shoppers are on Facebook and 24% of them have used Facebook as a resource for making their vehicle purchases
• 40% of new car purchases over the next 10 years will be made by Millennials
• 94% of millennial car buyers gather information online
• Clicks on Facebook auto ads climbed from 16% to 39% between October 2012 and April 2013



Based on interviews with senior marketers and executives from auto manufacturers, dealer networks, aftermarket service providers and B2B automotive solutions companies such as Autonation, Costco Auto Program, Nissan, Cadillac, Car MD, KIA, Aspen, Express Oil Change, Mazda, Snap-on, Dealertrack, DME Automotive, the report finds that senior marketers are highly interested in developing and using new systems and processes to leverage social more effectively for lead acquisition and acceleration. However, most say they are only in the very early stages of the process and often express caution about possible brand reputation issues when overtly marketing to individuals on social.

Potential for an effective medium

Nonetheless, the report argues that the use of social in combination with natural language processing and big data analytics, along with social's ability to deliver meaningful content and commentary in context, has the potential to make it a highly effective medium for identifying, segmenting and engaging consumers based on preferences and where they are in the purchase cycle.

"The technology now exists to process and analyse social streams. Not only to understand broader consumer attitudes and reputational issues but also to identify, segment and profile individual consumers based on where they are in the purchase cycle, their preferences and needs and psychographic characteristics that influence how they want to engage with brands and service providers," said Shauli Chaudhuri, CEO of hoojook. 

Other report insights


• Campaigns focused on cars generate much higher consumer engagement and interest than other social media initiatives, such as charitable causes
• Reputation management is seen as potentially the most critical aspect of social marketing, with consumer-generated content and commentary having a huge influence on purchasing decisions
• Marketers view social as most effective when integrated with other channels and marketing approaches; many view social analytics as an invaluable source of insight for other digital and offline marketing efforts
• Facebook is widely regarded as the most powerful social channel for automotive, but marketers say other channels can be more effective, depending on the need and strategy


BIZCOMMUNITY.COM Daily Industry News

Brain Salt for Online Conversions

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(Posted on Feb 19, 2014 at 01:55PM )


We are all looking for that magic elixir that will keep people visiting our sites and result in conversions of one kind or another. Although it is not magic there are recipes that include ingredients for an overall marketing mix that can please the most discerning palates.

Conversion marketing is an eCommerce term that is the conversion of website visits into sales although today some measure conversions that result in some type of engagement other than a sale. Examples of this would be a campaign to sign up visitors to a newsletter or downloading a white paper or some type of interaction to gain contact information for further engagement.

However the desired end result in any type of conversion marketing is the eventual sale of a product or service.

Using content to drive site visits has become one of the most successful tools today in conversion marketing as customers want to be informed about products or services and left to make their own decision in their own time on who offers the best product or service that fits their needs and how a company fits their overall expectations when it comes to customer service and or sense of community.

Using content to drive conversions is a constant work in progress to Improve and focus the content of the website (which may include text, pictures and video) to target conversion.

Generating user reviews of the product or service has become a good way to instill trust and create social buzz through social sharing of individual experiences, satisfaction and recommendations.

Improve credibility and trust by showing third-party trust logos and by good site design. Site design must be structured so that users can navigate the site without thinking too much about where to click.

As consumers tend to abandon sites after only three clicks, online chat can be an effective tool for live engagement to produce more conversions during customer visits. Click to call also supports cross-channel conversion without losing the context of the conversation when visitors move from the website to the phone.

After the fact re-target and nurture by Identifying the visitors interested in particular products or services based on previous site search to offer relevant content through targeted ad placement and e-mail personalization that contain recommendations and content that make the customer feel it was tailored personally for them .

Targeting offers attempts to fit the right promotion with the right customer based upon behavioral and demographic information.

Use AIDA (attention, interest, desire, action) to move the user through the conversion process and you'll be well on your way.

William Cosgrove
Bill Cosgrove Straight Talk

The Dark Side of Social Media

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(Posted on Feb 18, 2014 at 02:52PM )
Picture I was inspired to write this by a couple of retired academics that I have been meeting with during my stays here in Colombia, SA to discuss the differences in our respective languages and to solve the world’s problems and also some articles I’ve recently read to which I have  linked to throughout this article.

It is sometimes it is important to break from the norm, take a broader view and point out that social media is not only an effective marketing tool but also a news dissemination tool that can often show the darker side of the human species and the suffering that it brings with it.

It is a sad fact that money and power are and always will be driving forces of the human condition and there are some that will stop at nothing to have it. This includes destroying whole countries in the process and inflicting mass suffering on its population.

Social Media can effectively get out the news of how greed and the quest for power will stop at nothing to maintain control at any cost which includes the most atrocious offenses against humanity. From our neighbors in the Middle East to Venezuela social media can be a powerful weapon against this oppression and we sometimes tend to unconsciously block it out in our own quest to get ahead to improve our own lives and even some that need to quench that thirst for money, prestige and power.

And is social media just another media form that further desensitizes us as the grave injustices we talk about today are forgotten to embrace the next news media headline tomorrow?

 And “Is there something else that happens in these times of crisis that reveals a dark side of the human condition. When something like the Boston bombing happens, we tend to turn into sheep. Yes, we need to discover critical information. Yes, we need to help each other grieve and overcome. But beyond that, we become sheep for the media. I don’t know about you, but having the media serve as our shepherds during times of crisis doesn’t comfort me one bit. Sure, the media might break important news – and sometimes may get it right – but trust me when I say that the media doesn’t really care about you. It doesn’t exist to inform you. The media (all media) exists to sell advertising. Period. Informing you is a byproduct of this main goal. So whether it’s a hurricane bearing down on the Gulf Coast, or a bomber hiding out in a neighborhood, when you’re glued to the television or computer to satisfy your need to consume this critical information – you’re giving the media exactly what they want. Eyeballs. I read a piece on Slate last night that offers an excellent alternative to becoming sheep during time of crisis. I highly recommend reading it so that the next time a crisis occurs (and it will definitely occur) you don’t become a mindless sheep that’s led around by an evil shepherd that profits from your human fallibility.” Jim Mitchem a writer on the human condition stated in an article.

None of us have all the answers and I for one would not attempt to give solutions to these afflictions that are part of the human makeup. It’s just a good thing once in a while to remind ourselves and to think about the things that are most important to us as a society and to give us some perspective in our daily lives and in how we see, deal with and treat others as people, employees; associates and neighbors and maybe be a little less concerned with power, prestige and money and more concerned with sharing, communicating and connecting.

William Cosgrove
Bill Cosgrove Straight Talk


Another relevant article you might like:

How Social Media Helps Keep People Oppressed

Are you Listening? [Video]

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(Posted on Feb 11, 2014 at 01:24PM )
Listen and learn is what we all must do in today’s customer centric marketplace both through both social media channels and direct communication. But if we think about it listening, the central part of communication, is an art form that for many is not something that is done well or worse- not at all.

Listening is the ability to accurately receive and interpret messages in the communication process. The most successful people all have one trait in common-They are good listeners.

Listening affects how we interact with and understand our colleagues, employees, customers; friends and family- virtually every aspect of our lives. So it is a subject worth exploring and studying and being conscious of.

"Listening is key to all effective communication, without the ability to listen effectively messages are easily misunderstood – communication breaks down and the sender of the message can easily become frustrated or irritated." (
skillsyouneed.com)

Good listening skills also have benefits in our personal and professional lives:

"A greater number of friends and social networks, improved self-esteem and confidence, higher grades at school and in academic work and even better health and general well-being. Studies have shown that, whereas speaking raises blood pressure, listening brings it down." 
(skillsyouneed.com)

Today there are programs that listen to what people are talking about, thinking about and it informs us of what people are saying about us and what is important to them to give us ideas about how to micro market to these consumers to win their business.

But we must also program ourselves to truly listen to our customers whether it be knowing how to better nurture a lead online as well as customers and clients offline in our everyday professional lives.

The following video featuring Julian Treasure highlights 5 steps on how to listen better to understand our world around us to enrich us personally as well as professionally.

LISTEN & LEARN-Make a difference in your life and it will make a difference in others

William Cosgrove